Contact Us
Have a question about one of our reviews, spotted something that needs updating, or want to share your experience with a Canadian online casino? The spanishtown.ca editorial team is here to help. Reach out using any of the methods below and we'll get back to you promptly.
Email Us
The fastest way to reach us is by email. Whether you have a query about a specific casino, a question about how we work, or feedback on our coverage of no deposit bonuses in Canada, send it to:
We aim to respond to every message within 48 hours on business days. More complex queries — such as those involving editorial corrections or detailed review feedback — may take a little longer, but we will always reply.
What to Include in Your Message
To help us respond as quickly and accurately as possible, a little context goes a long way. Where relevant, include the following in your message:
- The casino or page you're asking about — for example, a specific review or bonus listing.
- A clear description of your query or feedback — what you found, what you expected, or what you'd like to know.
- Your province or territory — gambling regulations vary across Canada, so knowing where you're based helps us give you the most relevant answer.
- A contact email address — so we can get back to you directly.
Reader Feedback on Our Reviews
Our editorial team researches and verifies every casino listed on this site, but firsthand experience from real Canadian players is genuinely valuable. If you've played at one of the casinos we cover and your experience — positive or negative — differs from what we've published, we want to know.
Feedback from readers helps us keep our assessments accurate and current. We review all submissions, and where the evidence supports a change, we update our content accordingly. We do not publish reader-submitted reviews verbatim, but your input directly informs the accuracy of what we write.
Editorial and Correction Requests
We take editorial accuracy seriously. If you believe a factual error appears anywhere on spanishtown.ca — a bonus figure that has changed, an outdated payment method, or a licensing detail that no longer applies — please flag it. Include the page URL and the specific claim you believe is incorrect, and our team will investigate and correct where appropriate.
For transparency about how we assess and rank the casinos on this site, see our About Us page.
Responsible Gambling Concerns
If you or someone you know is experiencing difficulties related to gambling, we encourage you to seek support. Our Responsible Gambling page lists resources available to Canadian players, including self-exclusion tools and national helplines. Please do not hesitate to reach out to those services — they are free, confidential and available around the clock.
For concerns specifically about content on this site relating to responsible gambling, contact us at [email protected] and we will prioritise your message.
Commercial and Partnership Enquiries
If you represent a casino brand and have a question about how we evaluate operators, or if you'd like to discuss our editorial process, you're welcome to get in touch by email. Please note that commercial relationships do not influence how casinos are rated or ranked on this site — our editorial positions are independent. For more on this, our Terms and Conditions sets out how we operate.
Response Times
| Type of Enquiry | Expected Response Time |
|---|---|
| General questions | Within 48 hours |
| Editorial corrections | 2–4 business days |
| Responsible gambling concerns | Prioritised — within 24 hours |
| Commercial and partnership queries | 3–5 business days |
We read every message that comes in. If you haven't heard back within the timeframe above, it's worth checking your spam folder before resending — our replies occasionally get filtered. If you still haven't received a response, send a follow-up and we'll make sure it reaches the right person.